How to claim flight delay compensation in the UK

If your flight was delayed or cancelled, you may be able to claim compensation.

Many passengers never submit claims because they assume the process is complicated — even when they may qualify for flight delay compensation in the UK

What you usually need

Booking confirmation
Boarding pass
Flight number
Delay notifications
Airline emails

How claims are usually submitted

Most airlines allow claims through:

Online forms
Customer support portals
Email support channels

What airlines will review

Airlines often assess:

Length of delay
Cause of disruption
Flight route
Whether the issue was within the airline’s control

When claims may be rejected

Claims are commonly rejected where delays involved:

Severe weather
Airport disruption
Security risks
Air traffic control restrictions
Other extraordinary circumstances

That’s why it’s important to understand flight delay compensation exceptions in the UK — when airlines don’t have to pay.